Apps
2K
Commission
20%
Review Time
2-4 weeks
About Zendesk Marketplace
Zendesk Marketplace is the official app store for Zendesk customer service software, offering over 1,500 apps and integrations. Used by over 58% of Zendesk customers, it extends ticketing, analytics, and support capabilities.
Company Information
- Company
- Zendesk, Inc.
- Headquarters
- San Francisco, California, USA
- Founded
- 2012
Pros
- +Large customer base (58% use marketplace apps)
- +Most apps are free to install
- +Strong API and developer documentation
- +85% of Zendesk revenue from partner integration users
- +Free to register as developer
Cons
- -Commission on paid apps (estimated 20%)
- -2-4 week review process
- -Must use OAuth authentication
- -Sponsored test account required for development
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