Zendesk Marketplace logo

Zendesk Marketplace

Apps and integrations for customer service

Enterprise Stores
Web
Apps

2K

Commission

20%

Review Time

2-4 weeks

About Zendesk Marketplace

Zendesk Marketplace is the official app store for Zendesk customer service software, offering over 1,500 apps and integrations. Used by over 58% of Zendesk customers, it extends ticketing, analytics, and support capabilities.

Company Information

Company
Zendesk, Inc.
Headquarters
San Francisco, California, USA
Founded
2012
Pros
  • +Large customer base (58% use marketplace apps)
  • +Most apps are free to install
  • +Strong API and developer documentation
  • +85% of Zendesk revenue from partner integration users
  • +Free to register as developer
Cons
  • -Commission on paid apps (estimated 20%)
  • -2-4 week review process
  • -Must use OAuth authentication
  • -Sponsored test account required for development